Accessibility Statement
Last updated: November 22, 2024
Vergoski is committed to ensuring that its website and online services are accessible to all users, including those with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards where feasible.
Our Commitment
We believe that access to information and digital services is a fundamental right. Our goal is to provide a platform that is perceivable, operable, understandable, and robust for all users, regardless of ability or the assistive technology they use.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our baseline standard. These guidelines explain how to make web content more accessible to people with disabilities.
Scope
This statement applies to all pages and services available under the domain vergoski.com, including all group session interfaces, account management areas, and informational pages.
Measures We Take
To support accessibility, Vergoski takes the following measures:
We include accessibility as part of our development and design process. We test our interface using automated tools and manual review. We provide text alternatives for non-text content where applicable. We ensure sufficient colour contrast between foreground text and background elements. We structure content using semantic HTML to support screen readers and assistive technologies. We design interactive components to be operable via keyboard without requiring a mouse.
Known Limitations
While we strive to meet accessibility standards across all areas of our platform, some content or features may not yet fully conform. We are actively working to identify and address these gaps.
Third-party content or embedded tools integrated into our platform may fall outside our direct control. We encourage third-party providers to maintain their own accessibility standards and will work with them to address issues where possible.
Assistive Technology Compatibility
Our platform is designed to be compatible with the following assistive technologies and browsing environments:
| Technology Type | Examples | Support Level |
|---|---|---|
| Screen readers | NVDA, JAWS, VoiceOver, TalkBack | Targeted support |
| Keyboard navigation | Standard keyboard, switch access | Full support intended |
| Browser zoom | Up to 200% zoom | Supported |
| High contrast modes | OS and browser-level settings | Partially supported |
| Voice control | Dragon NaturallySpeaking, Voice Control | Best effort |
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience barriers that prevent you from accessing any part of our service, or if you have suggestions for improvement, please contact us.
We aim to respond to accessibility-related inquiries within five business days and will make reasonable efforts to provide an accessible alternative where a barrier cannot be immediately resolved.
You can reach us through the following channels:
Email: [email protected]
Phone: +1 514 606 8876
Mailing address: 200 S Crane Lake Rd, MacTier, ON P0H 1H0, Canada
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may escalate the matter through the appropriate channels available in your region. We are committed to resolving complaints in good faith and in a timely manner.
Ongoing Improvement
Accessibility is an ongoing effort. We regularly review our platform against current standards and update our practices as guidelines evolve. This statement will be reviewed and updated at least annually or whenever significant changes are made to our services.
We are committed to making progress and welcome collaboration with users, disability advocates, and the broader accessibility community to help us improve.
Technical Specifications
Our platform relies on the following technologies for conformance with accessibility standards:
HTML, CSS, JavaScript, WAI-ARIA. Conformance is dependent on these technologies being supported by the user's browser and assistive technology combination.
Assessment Approach
Self-Assessment
Vergoski assesses the accessibility of our platform through internal evaluation conducted by our development and design teams. This includes automated scanning and manual testing against WCAG 2.1 Level AA criteria.
User Testing
Where possible, we incorporate feedback from users with disabilities to inform our accessibility improvements. We value direct input from those most affected by accessibility barriers.
This accessibility statement reflects our current practices and commitments as of the date noted above. We reserve the right to update this statement as our platform and applicable standards evolve.